MICROSOFT OFFICE
(VERSIONS 2010, 2013, 2016, 2019, 365) |
Word
Excel
PowerPoint
Access
Outlook |
OTHER MICROSOFT PRODUCTS |
Internet Explorer
Visio
FrontPage
Project
OneNote |
MINUTE TAKING |
(skills - not
shorthand) |
TIME MANAGEMENT |
(mostly for
administrators and secretaries) |
KEY SKILLS/FUNCTIONAL SKILLS |
ICT (up to Level 4)
Communication (up to
Level 3) |
NVQ ASSESSING AND INTERNAL VERIFICATION |
Administration
Customer Service |
ITQ ASSESSING, INTERNAL VERIFICATION AND EXTERNAL VERIFICATION
|
ITQ |